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It Helpdesk Analyst @ Mackenzie Modern It

Home > IT Operations / EDP / MIS

 It Helpdesk Analyst

Job Description

    We are looking for a proactive IT Support Specialist to diagnose, troubleshoot, and resolve both hardware and software issues for our clients. The ideal candidate will manage technical inquiries via phone, email, or chat, provide step-by-step guidance, and ensure timely resolution of issues while documenting each case thoroughly. Youll also escalate complex issues when necessary and follow up to ensure client satisfaction.

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: IT Operations / EDP / MIS
Functional Area: Not Specified
Role/Responsibilies: It Helpdesk Analyst

Contact Details:

Company: Mackenzie Modern It
Location(s): Bengaluru

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Keyskills:   troubleshooting networking technical support

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₹ to 7 Yr

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Mackenzie Modern It

MACKENZIE MODERN IT SOLUTIONS PVT LTD