Technical Support Specialist @ IBM India

Job Description

Introduction
At IBM, work is more than a job it s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you ve never thought possible. Are you ready to lead in this new era of technology and solve some of the world s most challenging problems If so, lets talk.
Your Role and Responsibilities

• Apply problem solving skills to diagnose customer issues, provide thoughtful, expert advice to help mitigate problems.

Required Technical and Professional Expertise

• 3+ years experience in software support/maintenance, Work experience on cloud technologies like AWS / OCP / Azure, Java / JMS, Networks etc. Expertise in Unix/Windows platforms. Knowledge on MQ will be an added advantage.Ability to pickup product and technical skills quickly and become productive at the earliest.Excellent written and spoken communication skills in English.

Preferred Technical and Professional Expertise

• Experience debugging complex issues. Preferred Work timings 11AM 8PM.

Employement Category:

Employement Type: Full time
Industry: IT Services & Consulting
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Technical Support Specialist

+ View Contact

Keyskills:   technical support troubleshooting computer hardware dispatch mail problem solving technical skills communication skills it mq aws jms ocp java cloud azure software diagnose debugging communication