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Documentation Manager @ Gratitude

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 Documentation Manager

Job Description

Ensure the team meets or exceeds Service KPIs (Productivity, Timeliness, Data Quality).Troubleshoot daily operations issues related to systems, infrastructure, or escalations.

Required Candidate profile

Plan staffing schedules (rosters, shifts, holidays, backup support, leave planning).Conduct regular performance monitoring and feedback sessions.

Job Classification

Industry: BPM / BPO
Functional Area / Department: Other
Role Category: Other
Role: Other
Employement Type: Full time

Contact Details:

Company: Gratitude
Location(s): Pune

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Keyskills:   Shipping/Logistics documentation Export/Import Management.

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₹ .5-10 Lacs P.A

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Gratitude

Gratitude IndiaClient Service HR Professional ALL OVER IndiaGRATITUDE INDIA is an ISO 9001:2008 Certified Recruitment Consultancy from last 11 years. We are the only National level Consultancy doing BPO Recruitments. Gratitude has been rated by CARE where it has received SE2A Rating. www.gratitude...