Job Purpose: To deal with any collection related issue in a professional and timely manner, based out of Guwahati, looking after entire North-East.
Job Responsibility:
l Effectively managing a team of collection executives.
l Achieving target of ROCs and regularizing for future payments.
l Collecting and regularizing overdue cases.
l Maintain three plus ROC cancellation of net sales and achieving minimum ASF target.
l Resolving any collection-related concern in a timely and professional manner.
l Preparing weekly/ monthly MIS report.
Skill Required:
l Strong Collections & Credit Experience
l Analytical Ability
l Strong Results Orientation
l High Energy and Passion
l High Customer Centricity
l Persuasion and Judgment Skills
What is in it for you?
l Opportunity to service Premium Customers and thus create a value proposition.
l Develop Retention skills.
l High Earning potential through Incentives.
l Regular Skill enhancement programs.
Experience: 5-8 years with min 1.5-3 years experience in Team leading profile.
Keyskills: Collection Customer Retention collection Mang team management Branch Operations collection management customer service Customer Satisfaction client management
Mahindra Holidays & Resorts India Ltd. a part of the Infrastructure Sector of the Mahindra Group, brings to the industry values such as Reliability, Trust and Customer Satisfaction. Started in 1996, the company's flagship brand is 'Club Mahindra'