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Roles and Responsibilities
This role will be ERP system development focused and also to support end user, month end process, system and business-focused support tasks and thoroughly understand business practices and procedures and supporting the business systems in line with the Service Level Agreement (SLA).
- Implementation of modules/functionalities in the ERP system (UNIT4 ERP)
To work on the enhancement of the ERP system
Analyze and troubleshoot ERP system issues reported by end users.
To identify recurring issues and documenting fixes in order to hand over to Service Line.
To ensure end-user and technical support documentation is in place for all project and development releases.
Assist with more complex 3rd line systems problems and queries (logged via a IT Helpdesk system)
- 3 to 7 years. Please send your resumes to firstname.lastname@example.org or call me at hidden_mobile or hidden_mobile.
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