Amazon Account Manager
- Directrix Technology
- 1 - 3 years
- Delhi, NCR
- 2 months ago
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Job Description
Role & responsibilities
Job Summary:
The Ecommerce Executive will be responsible for managing the day-to-day operations of the online store to ensure a seamless customer experience and drive online sales growth. This includes product listings, inventory management, website content updates, promotions, order fulfillment coordination, and performance analysis. The role also involves close collaboration with marketing, logistics, and customer service teams.
Key Responsibilities:
- Manage and update product listings, descriptions, prices, and images across ecommerce platforms.
- Optimize product content for SEO and conversion.
- Coordinate with inventory and warehouse teams to ensure product availability and timely order fulfillment.
- Execute online promotions, discounts, and seasonal campaigns.
- Monitor and report on ecommerce KPIs, including sales performance, conversion rates, traffic sources, and customer behavior.
- Collaborate with marketing for email campaigns, paid ads, social media, and influencer promotions.
- Maintain and troubleshoot website content, layout, and functionality in collaboration with web developers.
- Handle customer queries, reviews, and escalations in coordination with customer service.
- Stay updated with industry trends, platform changes, and competitor activities.
Requirements:
- Bachelors degree in Marketing, Business, Ecommerce, or related field.
- 13 years of experience in an ecommerce or digital marketing role.
- Familiarity with ecommerce platforms (e.g., Shopify, WooCommerce, Magento, Amazon, Flipkart).
- Strong understanding of digital marketing tools (Google Analytics, Meta Ads, email marketing platforms, etc.).
- Excellent communication and organizational skills.
- Analytical mindset with a data-driven approach to decision-making.
- Basic knowledge of HTML/CSS is a plus.
Preferred Skills:
- Experience with CRM tools and order management systems.
- Knowledge of UI/UX principles for ecommerce.
- Proficiency in Excel or Google Sheets for data analysis.
Preferred candidate profile
Perks and benefits
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Merchandising, Retail & eCommerce
Role Category: eCommerce Operations
Role: eCommerce Executive
Employement Type: Full time
Contact Details:
Company: Directrix TechnologyLocation(s): Delhi, NCR
Keyskills: E-commerce Catalog Management Product Listing Category Management Ecommerce Marketing Promotional Campaigns Flipkart Ads Ecommerce Testing Ecommerce Development Online Sales Flipkart Sales Product Pricing Online Business Ecommerce Operations Pricing Strategy
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