A customer service supervisor oversees, leads, and trains a companys service staff. Customer service supervisors investigate and solve product and service complaints. Also known as customer service manager.
Keyskills: high school diploma equivalent excellent communication interpersonal skills proven supervisory experience.
Consultants offer advice and expertise to client organisations to help them improve their business performance. Their work can focus on operations, strategy, management, IT, finance, marketing, HR and supply chain management across a wide range of industries and specialisms.