Education, Experience, and Skill Required:
3-4 years of IT Telecom Experience on Avaya technology
Excellent written and verbal communication skills
Desirable Qualifications:
Avaya Certified Specialist (ACS)
CCNA OR CCNP Certified
Responsibilities:
Telecom Infrastructure Management: Oversee the design, deployment, and maintenance of the organization's telecommunication infrastructure, including voice and data networks, PBX systems, routers, switches, and other telecommunications equipment.
Network Performance Optimization: Monitor and analyze the performance of telecommunication systems and networks. Identify areas for improvement and implement strategies to enhance network performance, reliability, and security.
Vendor Management: Manage relationships with telecom vendors and service providers. Negotiate contracts, service level agreements, and pricing to ensure cost-effectiveness and high-quality services.
Team Leadership: Supervise and lead a team of telecom technicians and specialists. Provide guidance, training, and support to team members to ensure the successful execution of telecom projects and daily operations.
Budgeting and Cost Control: Develop and manage the telecom department budget. Track expenses and costs related to telecom services and equipment. Identify cost-saving opportunities without compromising quality and performance.
Telecommunication Projects: Lead and coordinate telecommunication projects, such as network upgrades, system expansions, and technology migrations. Ensure projects are completed on time and within budget.
Keyskills: Telecom communication Telecom Infrastructure Management Network Performance Optimization Vendor Management CCNA CCNP Avaya
Sequential Technology International (STI) is the trusted BPO partner of wireline/wireless telecommunication, broadband, cable/MSO, and satellite service providers. We offer solutions that range across all customer interactions and touchpoints. Interested candidate can send their resu...