Team Lead IPDRG - Chennai
- Omega Healthcare
- 6 - 9 years
- Chennai
- 9 months ago
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Job Description
We are excited to inform you that we have a job opening for the Team Lead -IPDRG
- Role : Team Lead -IPDRG
- Experience : 6 TO 9 years
- Shift Details: General Shift / Day Shift
- Work Mode : WFO
- Work Location : Chennai
Job Description:
- Participate in client calls and understand the quality requirements both from process perspective and for targets
- Identify a method to achieve the quality targets and implement the same in consultation with operations manager / Team Manager
- Identify errors with high Inspection efficiency
- Provide face to face feedback and also send emails with the type of errors etc. on daily basis as per protocol
- Ensure correction of the error by the respective Operations associate
- Coach employees to minimize errors and improve performance
- Provide inputs to the training team on common mistakes made to enhance training curriculum
- Test files/batches for new clients/processes to be processed as part of familiarization
- Generation of QA reports on a daily basis
- Attainment of Internal & External SLA as per Process Defined.
- Meet and exceed inspection efficiency score, calibration score, knowledge and skills score, inspection productivity rate and any other appropriate metrics
- Record identified errors. This is an organizational record & can be used by the organization as it deems fit.
Job Specification:
- Minimum of 6 Years of Professional and Relevant Experience in Medical Coding with IPDRG
- Must have experience in Client and Stakeholder Management, Team Management.
- Graduation in life science is mandatory
- Must have Coding Certification like CPC, CCS, AHIMA/AAPC.
- Good People Management Skills
- Good Project Management Skills
INTERESTED CANDIDATES CAN SHARE YOUR RESUME TO Ba*****************2@om*****s.com
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations, Role Category: OperationsRole: Team LeaderEmployement Type: Full timeContact Details:
Company: Omega HealthcareLocation(s): Chennai+ View Contact
Keyskills: Medical Coding IP DRG Coder Team Management Team Handling IPDRG training IPDRG coding ED
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