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Relationship Manager @ Zupee

Home > Sales Support & Operations

 Relationship Manager

Job Description

Heres what you will do -


Manage and enhance relationships with VIP clients

Work closely with various departments to ensure exceptional service for VIP clients.

Provide personalized service to meet the unique needs of VIP clients.

Monitor and analyze VIP client feedback to improve service delivery.

Stay updated on industry trends and best practices in VIP client management.

Communicate closely with VIP-clients, through various communication channels: WhatsApp,

incoming calls, online chats, and e-Mail

Analyze customer complaints and suggestions, monitoring of their actions, and search for

opportunities to improve customer experience

Analyze customer accounts and create an activation plan for each individual customer

Performs daily analysis of client activity and its reactivation

Work on increasing the amount of deposits/GMV of VIP clients

Monitoring the performance of clients and proactively target clients to increase performance

Monitoring day-to-day activity of clients and contact them when needed to ensure they have a

positive customer experience

Job Classification

Industry: Film / Music / Entertainment
Functional Area / Department: Sales & Business Development,
Role Category: Sales Support & Operations
Role: Client Retention
Employement Type: Full time

Contact Details:

Company: Zupee
Location(s): Noida, Gurugram

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Keyskills:   Client Relationship Portfolio Management Relationship Management HNI Acquisition

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Zupee

Zuzupee Consultancy Services Pvt Ltd Zuzupee Consultancy Services Pvt Ltd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender id...