Sr. Executive - International Non voice process
- Teleperformance
- 1 - 6 years
- Chennai
- 9 months ago
- Email to a friend
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Job Description
Job description
Join us as Sr. Customer Support Executive for International Non-Voice.
********** Live Chat/ Web chat experience is preferable.**********
Must Haves:
- Minimum 1year of Experience in International BPO or BFSI Sector is a Must.
- Excellent Email Etiquette (Drafting strong Emails).
- Excellent Written & Spoken English Skills.
- Graduation is a Must.
- 5 Days work and 2 rotational week off
- Willing to work on Night Shifts.
- Should be within the Boundary limits for cab facility in and around "Perungalathur".
- Follow a 24/7 rotation shift schedule, which may include nights, weekends, and holidays, to ensure round-the-clock customer support coverage.
Job Title: Sr. Customer Support Executive
Job Summary / Overview:
- We are seeking a dedicated Email Process executive to join our team.
- As an Email Process executive, you will be responsible for handling customer inquiries and concerns via email with a keen focus on effective communication.
- Your primary goal will be to ensure prompt, accurate, and courteous responses to all incoming emails while maintaining ambitious standards of customer satisfaction.
Permanent Work Location:
Shriram Gateway Park - 16, GST Road, RMK Nagar, New Perungalathur, Chennai, Tamil Nadu 600063. (Landmark : Opposite Perungalathur Railway Station)
Interview Location:
Ambit IT Park (Ambattur) (Candidates in and around of 20KM radius to Perungalathur can come for direct walk-in)
Special Note
***The initial four-week training will take place at Ambit IT Park in Ambattur with cab service, post which transferred to permanent work location Perungalathur***
Interested candidates can share your profiles to Simran HR - 8431028***
Mention HR Simran @ top of the resume while coming for walk-in interview.
Please call the above number before you Walk-In. Aadhar number required to gain entry inside the building.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Customer Success, Service & Operations, Role Category: Non VoiceRole: Chat SupportEmployement Type: Walk-insContact Details:
Company: Teleperformance (TP)Location(s): Chennai
Keyskills: Live Chat International Chat Process Web Chat Non Voice Process Bpo Non Voice
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Teleperformance
Company Name: Teleperformance Location IndoreHR Contact Details: Name: Vivek Peter Contact Number: 7351360074 Kindly what's app your resumes on the numberEmail; vivek.peter@teleperformancedibs.com also mail us your resumes.
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