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Assistant Manager (Operations) @ MNR Solutions

Home > Operations Management / Process Analysis

 Assistant Manager (Operations)

Job Description

Location- Gujarat ( Surat, Junagadh, South Bopal )

Experience- 4-8 Years

Qualification- Graduation

Job Responsibility-

  • Act as point of contact at the branch, for students and parents, throughout the student journey.
  • Ensures speedy resolution of queries & grievances to maximize customer satisfaction levels, this includes clarifying queries, resolving complaints/issues, coordinating with other departments on behalf of students/parents etc.
  • Ensure retention of students and controlling left outs.
  • Monitor and ensure efficiency in budget management and timely collection of revenue.
  • Ensure adherence to all legal and operational compliances, oversee the safety of facilities and security of students.
  • Lead a team of executives (EDP, Admin, Accounts) towards effective collaboration and provide support to maintain business continuity and operational efficiency.
  • An excellent time and work management skills, ability to prioritize, ability to handle team, attention to detail and ability to meet established deadlines.
  • A strong communication and interpersonal skills.
  • An ability of stakeholder management.
  • An ability to handle customers in a calm, empathic & patient manner, along with strong sales persuasion skills.
  • An excellent networking and presentation skills to conduct seminars.

Interested candidates can share resume on hidden_mobile.

Employement Category:

Employement Type: Full time
Industry: Education / Training
Role Category: Operations Management / Process Analysis
Functional Area: Not Applicable
Role/Responsibilies: Assistant Manager (Operations)

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Keyskills:   operations management team handling branch operations

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MNR Solutions

Founded in 2007 MNR Solutions Pvt. Ltd. has become one of the prime consulting companies to provide finest HR recruitment services globally in regions like Asia (India, China, Singapore, Malaysia etc), Middle East (UAE, Saudi Arabia, Oman etc) and Africa. With a team of 45 experienced consultant, we...