Assistant Manager (Operations) @ MNR Solutions

Job Description

Location- Gujarat ( Surat, Junagadh, South Bopal )

Experience- 4-8 Years

Qualification- Graduation

Job Responsibility-

• Act as point of contact at the branch, for students and parents, throughout the student journey.
• Ensures speedy resolution of queries & grievances to maximize customer satisfaction levels, this includes clarifying queries, resolving complaints/issues, coordinating with other departments on behalf of students/parents etc.
• Ensure retention of students and controlling left outs.
• Monitor and ensure efficiency in budget management and timely collection of revenue.
• Ensure adherence to all legal and operational compliances, oversee the safety of facilities and security of students.
• Lead a team of executives (EDP, Admin, Accounts) towards effective collaboration and provide support to maintain business continuity and operational efficiency.
• An excellent time and work management skills, ability to prioritize, ability to handle team, attention to detail and ability to meet established deadlines.
• A strong communication and interpersonal skills.
• An ability of stakeholder management.
• An ability to handle customers in a calm, empathic & patient manner, along with strong sales persuasion skills.
• An excellent networking and presentation skills to conduct seminars.

Interested candidates can share resume on hidden_mobile.

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Keyskills:   operations management team handling branch operations