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The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required.
Position Title- MS Senior Network Engineer (wireless) L2
Experience- 4+ Years
Mandatory Skills- Cisco Wireless
Secondary Skill ISE (Knowledge)
Shift Rotational Shift
Work location- Bangalore
If interested, Please share your CV on ek**********i@gl***l.ntt
with below details:
Total Exp -
Rel Exp in wireless
Cisco wireless Exp
Aruba Wireless EXp
Current CTC
Exp CTC
NP
Keyskills: networking switching ipsec vpn eigrp bgp ccnp cloud routing security cisco asa vlan tac ccnp security cisco fortigate network security palo alto firewall monitoring ospf fortigate firewall firewall cisco routers cisco switches hsrp troubleshooting it infrastructure