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Sales Operations Support (Contractual) @ Sophos

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 Sales Operations Support (Contractual)

Job Description

  • Assist Sales with quoting, information inquiries, and support opportunity updates and closures.
  • Ensure Support SLAs are met, and cases issues are resolved within a timely manner with clear communications back to the case submitter.
  • Maintain data quality for all case related transactions and assist with data clean up when required.
  • Identify opportunities for process improvement and be involved in testing, and roll-out of improved methods and tools.
  • Work closely within the regional team and alongside the Operations Manager to ensure alignment on process, policy, and procedures.
  • Cultivate relationships with key departments, including but not limited to Sales, Deal Registration Support, Sales Operations teams, Partner Care and Support,
  • Position requires working EMEA time zone
What you will bring
  • 2- 6 years experience with Sales Operations in IT/ Software Industry
  • Experience with Salesforce CRM, analysis, and communications with various stakeholders
  • Has good MS office skills or similar package
  • Can follow rules and processes in a timely manner
  • Ability to work effectively in a fast-paced, high energy, team-oriented environment
  • Ability to multi-task and perform effectively under pressure

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Sales & Business Development,
Role Category: Sales Support & Operations
Role: Sales Support & Operations - Other
Employement Type: Contract

Contact Details:

Company: Sophos
Location(s): Remote

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Keyskills:   cloud security Sales operations HP data protector sophos Process improvement SIEM Data quality MS Office Troubleshooting Recruitment

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Sophos

Sophos technologies Pvt Ltd