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Benchmarking- Analyst @ The Hackett Group

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 Benchmarking- Analyst

Job Description

The Analyst will primarily support the delivery of The Hackett Group's global benchmark practice. This role involves engaging with business units and internal clients, analyzing and verifying inquiries and requirements, assisting in issue resolution, and supporting different benchmarking products. The Analyst will work with the functional project manager to create validation and executive preview presentations for benchmarking data, and stakeholder survey presentations as per the project plan. The analyst will collaborate with the Senior Analyst/Manager and interpret the data to provide summary findings and recommendations on diversified projects. Assume responsibilities in building team competencies and related projects.


Role & responsibilities

  • Should have in-depth knowledge of SG&A functional benchmarking products, process definitions, and use of the tools and commands,
  • Understand the values and vision of the organization and align the activities accordingly.
  • Protect the Intellectual Property.
  • Adhere to all the policies and procedures.
  • Understand Hacketts capabilities associated with the primary and secondary benchmarking products.
  • Develop positive working relationships with Business Advisors and US/Europe/Australia internal clients.
  • Perform an outlier analysis, report, and validate the appropriate issues identified.
  • Prepare and deliver draft presentations for functional benchmarking, stakeholder surveys, and other benchmarking products.
  • Communicate findings/results through well designed MS Office deliverables.
  • Work closely with the benchmarking team in identifying opportunities for improving product delivery.
  • Prepares project related materials & custom tools that are used in project delivery.
  • Tool testing and providing input into product development as requested.
  • Assist team members/clients in reviewing, refining, and articulating enquires/requests and projects.
  • To support the on-job training process of Trainees.

Candidate profile

JOB:

Essential Skills:

  • Experience in customer relationship management with highly professional verbal and oral communication skills.
  • Should know about data interpretation, quantitative/ data analytics, and research skills with exposure to primary and secondary research.
  • Should be organized and focused on delivering tasks within defined deadlines.
  • Must be dynamic, flexible, and possess perseverance skills.

Preferred Skills:

  • The candidate should have expertise in problem-solving
  • Must be proficient in Microsoft Office (Advanced Excel and PowerPoint)
  • Self-motivated, fast learner with the ability to operate independently
  • Exposure to global economics is a plus

PERSONAL:

Essential:

  • Should have an understanding of business objectives and organizational structure
  • The candidate must have a strong work ethic and trustworthiness
  • The candidate should possess attention to detail and maintain confidentiality and ntegrity
  • Must be highly collaborative and team-oriented with a commitment to excellence
  • Ability to work under pressure to achieve multiple daily deadlines for client deliverables with a mature approach

Preferred:

  • Demonstrate proactive thinking
  • Negotiation and persuasion skills are required to work with partners and implement changes.
  • Have the ability to work under stringent deadlines and demanding client conditions.
  • Should have strong interpersonal relations and business acumen
  • A very inquisitive mind that can factor in several variables acting on the situation

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Data Science & Analytics,
Role Category: Business Intelligence & Analytics
Role: Business Analyst
Employement Type: Full time

Contact Details:

Company: The Hackett Group
Location(s): Hyderabad

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Keyskills:   Data Interpretation Data Analysis Primary Research Quantitative Research CRM Excel Power Point Presentation MS Office

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The Hackett Group

ESP provides IT support services across the globe. We understand how to maximise efficiency and effectiveness across a wide range of industries by delivering turnkey services from end user contact through to resolution.