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Consultant - Services Job in HCL Technologies

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 Consultant - Services Job in HCL Technologies

Job Description

    Consultant - Services Noida 2.5-5 Years INDIA Job Description (Posting). RtB Nidhi Sharma Rajeev Chaudhary L1 Active 2.5 PIP Can be replaced E2.2 Noida (Preferred)/Lucknow NETWORK LAN/CISCO SWITCH,WIRELESS CONTROLLER (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time (3.) To adhere to quality standards, regulatory requirements and company policies (4.) Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases Qualification B-Tech No. of Positions 1 Skill (Primary) Data Center-Network Data-Network Data Auto req ID hidden_mobileBR,

Employement Category:

Employement Type: Full time
Industry: IT - Hardware / Networking
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: Consultant - Services Job in HCL Technologies

Contact Details:

Company: HCL Technologies
Location(s): Noida, Gurugram

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HCL Technologies

Hcl Technologies Limited Direct Payroll of HCL , deployed at project site