Collections Executive Job in HR Talenthub
- HR Talenthub
- 1 to 6 Yrs
- Coimbatore
- 9 months ago
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Job Description
A Collections Executive is responsible for managing and recovering outstanding payments from customers while maintaining positive relationships. Their key duties include:
Payment Collection & Follow-ups
Contact customers via calls, emails, and messages to follow up on overdue payments.
Negotiate payment plans and ensure timely collections.
Maintain accurate records of customer interactions and payment status.
Customer Relationship & Dispute Resolution
Address customer queries and disputes regarding outstanding bills.
Work closely with internal teams (finance, sales, and customer service) to resolve payment issues.
Ensure customer satisfaction while recovering payments.
Reporting & Compliance
Track and report collection progress to management.
Ensure compliance with company policies and legal regulations related to debt recovery.
Suggest improvements to enhance collection efficiency.
Process Optimization & Risk Management
Identify high-risk accounts and take proactive measures to minimize losses.
Recommend credit control strategies to reduce outstanding dues.
Employement Category:
Employement Type: Full timeIndustry: Logistics / Courier / TransportationRole Category: Supply Chain / LogisticsFunctional Area: Not SpecifiedRole/Responsibilies: Collections Executive Job in HR Talenthub atContact Details:
Company: HR TalenthubLocation(s): Coimbatore
Keyskills: dispute resolution relationship building payment collection risk management
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