Learning And Development Specialist- BFSI and Pharma
- Upgrade HR
- 5 - 10 years
- Bengaluru
- 8 months ago
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Job Description
Job Title: Learning & Development Specialist BFSI & Pharma (Enterprise Solutions)
Location: Anywhere in India (Bangalore/Delhi/Mumbai preferred)
About upGrad Enterprise
upGrad Enterprise is the B2B arm of upGrad, Indias largest online higher education company. We partner with leading organizations to upskill their workforce across domains. As we grow rapidly, we're looking for passionate L&D professionals who can bridge the gap between client needs and tailored learning solutions.
Role Overview
We are seeking an experienced Learning & Development Specialist to support our BFSI and Pharma enterprise clients. The ideal candidate will have a strong background in L&D, coupled with experience in client interaction, stakeholder management, and solutioning tailored training programs.
Key Responsibilities
- Act as the primary point of contact for enterprise clients from the BFSI and Pharma sectors.
- Engage with client stakeholders to gather, understand, and analyze their learning and development needs.
- Collaborate with internal teams, including content creators and Subject Matter Experts (SMEs), to design customized training solutions.
- Create personalized solution decks/proposals that showcase how upGrad can meet client-specific L&D requirements.
- Ensure the training solutions align with industry standards, trends, and client expectations within BFSI and Pharma sectors.
- Work closely with the Enterprise Sales and Customer Success teams to ensure seamless delivery of proposed solutions.
- Maintain a pulse on emerging L&D trends in BFSI and Pharma to provide proactive recommendations to clients.
Required Skills & Experience
- Minimum 4 years of experience in Learning & Development, preferably in a B2B or enterprise setting.
- Hands-on experience working with clients in the Banking, Financial Services & Insurance (BFSI) and/or Pharmaceutical industries.
- Strong consultative skills with the ability to translate business problems into learning interventions.
- Proven experience in stakeholder engagement, requirement gathering, and solution design.
- Excellent communication, presentation, and interpersonal skills.
- Ability to collaborate effectively with cross-functional teams.
- Knowledge of instructional design principles and learning solution architecture is a plus.
Job Classification
Industry: Education / TrainingFunctional Area / Department: Teaching & Training, Role Category: Corporate TrainingRole: Corporate Training - OtherEmployement Type: Full timeContact Details:
Company: upGradLocation(s): Bengaluru
Keyskills: Training Need Analysis Bfsi Pharmaceutical Solutioning Instructional Design Training And Development Learning Solution Learning Management
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