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Technical Support Engineer - Performance - F2F Interview (Mandatory) @ Trigent

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 Technical Support Engineer - Performance - F2F Interview (Mandatory)

Job Description

Technical Support Engineer SQL, Linux, Scripting

Were looking for a skilled Technical Support Engineer to join our team and support enterprise-level customers on our cloud-based applications. Youll troubleshoot technical issues, work across teams, and help ensure a smooth and reliable user experience.

What Youll Do:

  • Act as the first point of contact for technical issues (web apps, cloud, performance)
  • Troubleshoot application, database, and infrastructure-related issues
  • Collaborate with Engineering and Product teams to resolve customer problems
  • Analyze logs, system metrics, and performance issues
  • Create knowledge base articles and participate in root cause analysis

What You Need:

  • 2+ years in technical support or product/application support
  • Strong SQL knowledge (MySQL, Oracle)
  • Experience with Linux/Unix command line and troubleshooting
  • Scripting skills (preferably Python, Bash, or Shell)
  • Understanding of web application stack (APIs, performance, integrations)
  • Excellent communication and problem-solving skills

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: IT & Information Security,
Role Category: IT Support
Role: IT Support - Other
Employement Type: Contract

Contact Details:

Company: Trigent Software
Location(s): Hyderabad

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Keyskills:   Java Scripting Languages Unix Linux mysql Oracle

 Fraud Alert to job seekers!

₹ 13-16 Lacs P.A

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Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company