Unit Sales Manager @ Vashi ( General Insurance)
- ICICI Lombard
- 2 - 7 years
- Mumbai
- 8 months ago
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Job Description
We are looking for Candidates from Call Center Sales (voice) background
(Domestics/International) for our Captive Call center for Vashi .
This Job opportunity is on the Pay role of ICICI LOMBARD GIC PVT LTD
General Description of the Job :
Responsible in daily Voice operations of the call center supervising the performance of team
1. Drive sales through daily management of a team of 5-10 employees to include Motivating, recognizing and rewarding, coaching, training and problem solving .
2. Assist Team Manager with development, process improvement, analysis and implementation of efficiency or quality initiatives.
3. Monitor Major KPI of Outbound voice Team & performance
4. Provide consistent, balanced and timely performance feedback on CSR performance.
5. Ensuring a positive work environment, continuous learning and a high quality employment experience for the team.
6. Providing leadership and managing all operational standards.
7. Along with fellow Team Leaders, meeting and exceeding all department goals.
8. Applies timely performance management standards and processes
9. Day to day sales/service request management
10. Team leader from Motor/Health/Travel insurance team handling background preferred.
Education Requirements/ Skills
- Any Graduate / MBA (Full Time/ Distance )
- Total experience 3+ years
- Minimum 1- 2 years of experience as a Sales Team Leader in a domestic.
- Strong interpersonal, problem solving, negotiating, verbal & written communication skills
- Strong computer knowledge and technical skills (Dialer, Excel, Word)
- Strong People Management Skill
Address-
13th Floor, ICICI Lombard general insurance company Vishwaroop IT Park Near Vashi Railway station ,Vashi Navi Mumbai
Contact:
Rasika Sawant
7304976***
ra**********t@***.icicilombard.com
Job Classification
Industry: InsuranceFunctional Area / Department: BFSI, Investments & Trading, Role Category: General InsuranceRole: General Insurance - OtherEmployement Type: Full timeContact Details:
Company: ICICI LombardLocation(s): Mumbai
Keyskills: outbound sales people management skills Sales Process Telesales verbal communication Bpo Sales Outbound Process Outbound Calling
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ICICI Lombard
Company Details ICICI Lombard General Insurance Company Ltd is India's leading private sector general insurance company. We are a 74:26 joint venture between ICICI Bank Limited and Lombard Canada Inc. As a part of ICICI Group, we are well known for our innovative products, marketing strategie...
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