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SAP AMS Delivery Manager @ Tech Mahindra

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 SAP AMS Delivery Manager

Job Description

  • A seasonal Application Management Services (AMS) Delivery Manager
  • Managed large and complex AMS engagements with multi locations in a 24x7 environment
  • Experienced in managing distributed service delivery - locally and globally.
  • Well versed and knowledgeable on driving SLA and KPI for an AMS engagement
  • Experience of driving Automation and value-added services in the engagement
  • Proven experience of productivity gains passed on to the customer
  • Experience of working in a multi-Service line environment
  • Extreme ownership of the engagement
  • Proactive risk and mitigation management
  • Manage change well and constantly thinking of excelling customer delivery and improving margins
  • Drive Governance calls (including Steering calls) effectively
  • Track record of delivering continuous improvement across Delivery
  • Effective Stake holder management internal as well as external

Skills and Competencies:

  • Bachelors Degree or equivalent
  • Excellent communication
  • Good networking and articulating skills
  • Strong leader with ability to drive and manage team for delivery excellence and business agility
  • Played similar roles in the past with demonstrated success
  • Strong knowledge about vendors in the market and collaborative working experience with them

Location - Hyderabad/Bangalore/Pune/Mumbai/Chennai

Job Classification

Industry: IT Services & Consulting
Functional Area / Department: Engineering - Software & QA,
Role Category: Software Development
Role: Practice Manager / Head
Employement Type: Full time

Contact Details:

Company: Tech Mahindra
Location(s): Hyderabad

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Keyskills:   Ams SAP AMS Delivery Management Sap Transportation Management KPI SLA

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Tech Mahindra

Tech Mahindra is part of the US $15.4 billion Mahindra Group and is a leading global systems integrator and business transformation consulting organization, focused primarily on the telecommunications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insight...