Skill required: Sales Support - Sales Enablement Designation: Sales Operations Analyst Qualifications:Any Graduation Years of Experience:3 to 5 years What would you do? You are responsible for supporting Co-sell operations service. Your responsibilities will be focused on performing tasks to execute co-sell ops services focused around sales enablement and supporting sales leaders and channel partners.The key responsibilities include setting up partner for co-sell, solutions clean up, partner sharing and attribution, LSP onboarding, co-sell operations support, reporting and deal reviews.The Sales Enablement team is focused on utilizing process and organizational knowledge to assist account teams, client teams, and sales teams in collaborating across the organization and identify continuous improvement activities that would contribute to improved sales performance What are we looking for? Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Experience with CRM systems like Salesforce, or similar platformsExperience in managing sales pipeline and opportunities. Leading reviews and meetings for pipeline commitments.Strong communication and interpersonal skills to effectively interact with customers and sales teamProficiency in CRM software and data management toolsExcellent organizational skills and attention to detailAbility to prioritize tasks and meet deadlinesBasic understanding of sales principles and processesProficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to establish strong client relationship
Ability to manage multiple stakeholders
Adaptable and flexible
Collaboration and interpersonal skills
Problem-solving skills Roles and Responsibilities: A "Sales Ops Analyst" is responsible for providing administrative and logistical support to the sales team, assisting with lead generation, managing customer information, preparing sales materials, and coordinating activities to ensure smooth sales processes, ultimately contributing to achieving sales targets by facilitating effective opportunity management throughout the sales cycle. Key Responsibilities:Lead Qualification and Management:Qualify incoming leads by assessing their needs and potential fit with the company s offerings.Identify and research potential new customers to build prospect lists.Assign leads to appropriate sales representatives based on territory and qualification.Sales Process Support:Prepare sales presentations, proposals, and customer-specific documentation.Update and maintain CRM system with accurate customer data, including contact information, sales activities, and opportunity status.Coordinate scheduling of sales meetings and demos with prospects and clients.Customer Account Management:Provide customer service and support to existing clients, addressing inquiries and resolving issues.Assist with renewal process for existing contracts.Data Analysis and Reporting:Generate sales reports and dashboards to track performance metrics, identify trends, and inform sales strategies.Analyze sales data to identify potential areas for improvement and provide insights to sales leadership.Administrative Tasks:Coordinate with other departments (marketing, customer service) to ensure seamless customer experience.QualificationsAny Graduation
Job Classification
Industry: IT Services & Consulting Functional Area / Department: Sales & Business Development, Role Category: Sales Support & Operations Role: Sales Operations / Enablement Employement Type: Full time