Manage Order to Cash (OTC) processes, including cash application, collections, and accounts receivable.
Collaborate with internal teams such as sales, finance, and operations to resolve billing discrepancies and improve overall efficiency.
Ensure timely and accurate processing of customer payments, credits, and debit notes.
Develop and maintain relationships with customers to ensure high levels of satisfaction and retention.
Analyze data to identify trends and areas for improvement in the OTC process.
Desired Candidate Profile
3-4 years' experience in Accounts Receivable or related field.
Strong knowledge of OTC Cash Application, Collections, and AR processes.
Excellent analytical skills with ability to interpret financial reports and make informed decisions.
Proficiency in MS Office applications (Excel).
Ability to work effectively under pressure while meeting tight deadlines.
Team Lead experience and Night Shifts are MANDATORY for this role.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & Accounting, Role Category: Accounting & TaxationRole: Accounts Receivable ManagerEmployement Type: Full time