Dialer Executive @ Techrotech Global

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Dialer Executive

Techrotech Global
1 to 6 Yrs
Bengaluru
4 years ago
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Job Description

Dear Candidate,

We have Urgent Requirement for Dialer Position.

Salary - 23000/ Month

Location - Bangalore

Job Description-

Working on Genesys Dialer.

Changing the campaigns algorithm according to requirement of the campaign.

Dealing with PRI lines, Monitoring and changes on real time wherever require.

Checking Prefix on daily basis according to availability of lines towards logins in Production.

Testing the new campaigns which are newly created and along with the filters.

Aligning the skill to agents with respected campaigns or any movement one campaigns to other campaigns.

Reducing Idle % through changing mode and pacing of dialer

Focusing on the KPI targets which are set.

Using CME, OCM, CCPULSU+(Real Time Monitoring & Reporting)

Feel free to approach on Below Number if its match to Your Requirements.

Thanks

Aman HR

9344882***

8267919***

Employement Category:

Employement Type: Full time
Industry: Telecom / ISP
Role Category: Hardware / Telecom Equipment Design
Functional Area: Not Applicable
Role/Responsibilies: Dialer Executive

Contact Details:

Company: Techrotech Global
Location(s): Bengaluru

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