Immediate Openings For Ad Creation and People management -GGN
- Cognizant
- 12 - 19 years
- Noida, Gurugram
- 2 months ago
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Job Description
Qualifications:
- Graduate with 10+ years of experience managing process design and improvement initiatives for global customer centric processes preferably managing online advertising or content management operations
- Strong verbal & written communication skills with excellent multitasking and analytical skills
- Able to provide critical thought to leadership, design and lead champion-challenger experiments
- Expected to work independently with minimal supervision with attention to detail, proactively communicate issues and seek inputs for remedies.
- Hands-on knowledge of Content, AdCreation process or Online Advertising across Search and Display
Key Responsibilities:
- The individual will be responsible for managing operations for a 100+ member team of Ad Creation and Optimization experts within Cognizant for one of its global clients
- This position will straddle the responsibilities of Operational Leadership, Process improvement, Client Management, Design of Experiments and Data analytics
- Developing strong relationships with key client stakeholders, supporting them through various strategic initiatives and providing incisive insights to develop those programs to fruition
- Identifies improvement areas and implementing solutions to prevent errors and improving productivity
- Providing coaching and mentoring to team leaders, SMEs, QAs and agents to motivate them to elevate their performance and in planning their career growth trajectory
- Identify, prepare and track suitable metrics, determine trends and utilize them to develop solutions that provide improvement in efficiency and effectiveness of the delivery teams
- Meet aggressive client schedules and timelines while maintaining the highest bar of quality and a focus on exceeding customer expectations
- Manage multiple cross-functional projects straddling IT/ Process Design/ HR /Hiring /Product / Engineering to develop solutions aimed at improving process capabilities, improving efficiency and throughput as well as evangelizing approaches for delivering breakthrough results
Job Classification
Industry: BPM / BPOFunctional Area / Department: Marketing & Communication,
Role Category: Advertising & Creative
Role: Advertising & Creative - Other
Employement Type: Full time
Contact Details:
Company: CognizantLocation(s): Noida, Gurugram
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Keyskills: Online Advertising Optimization experts Add creation Google eco system Client Management People management operation managment
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