Operations Manager - Medical Coding (ENM)
- Cotiviti
- 9 - 14 years
- Pune
- 9 months ago
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Job Description
JOB TITLE: Manager
DEPARTMENT: Operations
REPORT TO: AVP, Operations
PRINCIPAL PURPOSE OF THE JOB
We are currently seeking a manager to manage Medical Coding programs. His/her
Primary responsibility will be to support and monitor day-to-day work processes and meet production and Service Level Agreements. Assessing and forecasting staffing requirements based on client communication and incoming volume. Should coach team members in achieving team deliverables and escalate appropriately and as needed. Monitor activities of team members; provide feedback and counsel team members regarding performance, timekeeping, and personnel issues.
JOB RESPONSIBILITIES
- Project Transition and Stability
- People Readiness: Ensure timely completion of resource planning and hiring
- Creating training manual and SOP
- Process Changes and Enhancements
- SLA's delivery
- Business Health and SLAs
- Baseline performance thresholds- Establish and periodically revisit performance thresholds
- Ensure all SLAs are met
- Ensure all budgets are met
- Process Improvement & Team Management
- Process Changes and Enhancements
- Reduce operational costs, Healthier Margins
- Identify single points of failure. Create back-up
- Development of second and third-line leader
- Process enhancements (measurable)
- Data Analytics
- Talent Engagement & Development
- Talent Acquisition
- Performance Management
- 3. Talent Engagement & Development
RELEVANT EXPERIENCE & EDUCATIONAL REQUIREMENTS
- Graduation in Life Science preferred
- In-depth knowledge of human anatomy and medical terminologies
- Certified Professional Coder (CPC) from the American Academy of Professional Coders (AAPC), with knowledge of HCPCS, ICD, CPT, and DRG preferred
- Minimum 8-10 years of experience in E&M coding and minimum 3-5 years of experience as an Asst Manager or Manager
Qualified candidates can share resume - Ji************y@co*****i.com
Job Classification
Industry: Analytics / KPO / ResearchFunctional Area / Department: Healthcare & Life Sciences, Role Category: Healthcare & Life Sciences - OtherRole: Healthcare & Life Sciences - OtherEmployement Type: Full timeContact Details:
Company: CotivitiLocation(s): Pune
Keyskills: CPC E/M Er Coding SDS ENM CPT Ip Drg Denials Anatomy Medical Coding Multi specialty HCPCS ICD 10 COC Surgery Radiology Anesthesia Physiology ED
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