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Inbound voice process | Hyderabad | Full time & Part time |Justdial

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 Inbound voice process | Hyderabad | Full time & Part time |Justdial

Job Description

Dear Aspirants,


We have openings for both Full timers and Part timers in Hyderabad - Begumpet ( For Part time openings, we welcome college degree studying students)


We are happy to have freshers for this job role.


Roles & Responsibilities:


  • Handling the Callers diligently and providing the required information promptly over the phone.
  • Listen to the callers concerns, Issues, and queries (if any) respond & direct them appropriately.
  • Refer escalations & questions to respective team, if required for prompt closure.
  • Maintain a positive attitude and calmly respond to the callers.
  • Understand the process, execute, and maintain SLA in Certain Metrics.

What we are looking for:-


  • Excellent Communication Skills in English and Telugu.
  • Pursuing degree, graduate or postgraduate
  • Personable, attentive, and active listener
  • Pleasant voice with pleasing telephonic etiquette's
  • Working knowledge of computers, coupled with the ability to comprehend and follow instructions.
  • Adept at typing with accuracy and speed.

Note: It's purly a customer support role only, no sales involved.


Walk-in Timing: (Monday - Friday) 10 am 5 pm


Address: Just Dial Limited, 7-1-23, 1st Floor, Roxana Building, Above HDFC Bank , Greenlands, Begumpet, Hyderabad 500 016.


Contact HR Team for more details

Pallavi - 9100236*** & pa*************i@ju*****l.com

Job Classification

Industry: Advertising & Marketing (Digital Marketing)
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Walk-ins

Contact Details:

Company: Justdial
Location(s): Hyderabad

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Keyskills:   Customer Service Inbound Customer Service Query Handling Voice Process Customer Management Voice Support CSA Inbound Voice Process Customer Support Domestic Voice Process CSE Domestic Voice Telecalling Domestic BPO Customer Care Customer Handling

 Fraud Alert to job seekers!

₹ 2-2.25 Lacs P.A

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Justdial

Justdial is a leading internet technology company headquartered in Mumbai, India. As Indias No.1 Local Search engine, we provide comprehensive services for various businesses and services across the country. With a Pan India presence and 11 offices, our dedicated team of over 8000 employees is co...