Cluster Manager - B2B & Cards COE/Senior @ Sjc consultancy

Job Description

* Duties and Responsibilities - Build new capabilities to drive consumer durable business in systems like Salesforce, Retailer Platforms etc Enable integration of potential dealer system with DO, Invoice, Inventory, Website APIs to improve efficiency and productivity of sales, dealers Share Integration benefits, SOP doc with dealers, dealer inhouse technical team, dealer IT vendor etc Finalizing system specs with dealer technical team for integration development, testing and deployment. Managing production movement, pilot and go-live of projects and capabilities. Ideating new processes and system capabilities in the B2B loan process journey. Translate product strategy & roadmap into detailed business & functional requirements (Techno- functional) and write user stories with story-level acceptance criteria & KPIs. Liaising with IT Team for development and closure of projects or capabilities. Testing of the system capabilities and projects post development for market release. Liaising with multiple stakeholders like Risk, Operations, Business, Marketing, Legal & Compliance, Customer service, data science and BIU teams for requirement closure and delivery of projects. Ensuring proper training of all stakeholders involved in driving of the project or capability in liaison with product, sales, and training team. Providing production support to product, sales and cross-functional teams involved. Monitoring and tracking success metrices and KPIs relating to projects and capabilities.
, * MBA (Sales & Marketing) with B.E/B.Tech or M.E/M.Tech in Computer Science or Information Technology or related disciplines or equivalent experience in technical roles. 2-4 years of product management, business analysis experience in a technology company in financial services space. Good understanding of project development/maintenance cycles right from business analysis, feasibility check, development, UAT, deployment, go-live etc. Experience in SDLC & Agile Methodologies for Product Development/Management using Scrum methodology. Functional knowledge of Salesforce platform, API Integrations, databases, system integrations. Experience in Project Management tools like: Microsoft Azure Boards, JIRA, Trello. CSPO, PSPO, CSM, PSM Certifications will be an added advantage. Working knowledge of Full-stack development, E-Commerce platforms like Magento/Adobe Experience Manager, Databases, App analytics, UIUX Design and APIs. Experience in querying and using SQL and NoSQL databases Entrepreneurial mindset with ownership and execution rigor is a must. Capable of interacting with team and field members. Ability to develop and nurture team.

Employement Category:

Employement Type: Full time
Industry: Banking / Financial Services
Role Category: General / Other Software
Functional Area: Not Applicable
Role/Responsibilies: Cluster Manager - B2B & Cards COE/Senior

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Keyskills:   sales marketing business development retail insurance data science user stories microsoft azure customer service computer science product strategy business analysis consumer durables corporate liaison project management financial services production support product management agile methodologies information technology