Customer Support Representative @ Pamac Finserve

Job Description

Requirement of Role :

1.Their responsibilities include regularly interacting with clients to address their issues, and respond to inquiries, in order to maintain solid consumer relationships.

2.Should have experience in BFSI.

3.Should have experience in handling walk-in customer.

4.Good English (talking and writing).

5.Preferably graduate.

6.Male or female both ok, female preferable.

7.Maintain client interaction logs, handle customer accounts, and file paperwork as and when necessary

Customer Service Representative Skills And Qualifications

• They must have excellent listening abilities to understand the accurate requirements of the consumer.they must be able to address challenging client problems.
• Effective communication skills.
• Customer-focused attitude and the capacity to adjust to and handle various personalities.

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Keyskills:   customer service operations customer service customer retention customer support branch banking query optimization query resolution