Travel Claims Assistance, Process
- Genpact
- 2 to 6 Yrs
- Kolkata
- 9 months ago
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Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Travel Claims Assistance, Process Developer Responsibilities Examine travel documents, medical treatment records, medical bills, etc. to determine claim denial, settlement, or review Compare data on the claim form with the protection plan to ascertain the completeness and validity of the claim Examines claim form and other records to confirm coverage Proactively works to resolve the claim as expeditiously as possible Reviews and analyzes detailed medical records Calculates reimbursement of benefits according to the schedule of coverage Accurately interpret and compile information from a variety of sources and systems Incrementally increase productivity without jeopardizing quality. Ability to work in ambiguous situations, to be able to join the dots while evaluating a claim, if required be proactive in searching the web for obtaining more clarity on claims information e.g., medical terms, conditions, etc. Handle varied volumes of workloads and reach targets and deadlines on a timely basis Comprehension, decision making, multi-tasking, strong written communication and customer service skill/attitude to clearly articulate the resolution Responsible for handling varied volumes of workloads and reaching targets and deadlines on a timely basis Works on special projects and tasks as assigned Ensure that turnaround time and quality of the work meets Company service standards Display energy and enthusiasm in approaching the job Other duties as assigned Qualifications Minimum qualifications / skills Relevant work experience in US Travel claims processing Any graduate except technical Preferred Qualifications/skills US Travel claim Insurance experience preferred Medical claim specialists/examiner experience preferred Reviews and analyses detailed medical records for accuracy and completeness Good knowledge of US travel claims processing/travel industry for experienced candidates & responsible for handling travel claims of Medical Treatment/hospitalization, Trip Cancellation, Baggage/Personal Items loss etc. Writes clearly, concisely, and effectively Computer literate Good comprehensive and decision-making skills Proficient in the English language both written and verbal Detail-oriented Ability to multi-task. Manages time effectively Job Process Developer Primary Location India-Kolkata Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Dec 23, 2024, 2:03:49 PM Unposting Date Jan 23, 2025, 12:29:00 PM Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BFSIRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Travel Claims Assistance, ProcessContact Details:
Company: GenpactLocation(s): Kolkata+ View Contact
Keyskills: Computer literate Reviews
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