Walk In Drive - Content Moderation (Fresher) 12- April 25
- Accenture
- 0 - 2 years
- Mumbai
- 8 months ago
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Job Description
Walk-in Content Moderator (Fresher)
Role & responsibilities
- Responsible for analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system.
- Review, classify and/or remove content according to client guidelines, using specific tools and channels.
- Understand and remain updated on changing client policies and guidelines.
- Investigate, resolve, and relay complex content issues to the broader Trust and Safety team Serve as an advocate for the user community.
- Participate in process improvement initiatives that improve quality and efficiency of work.
- Participate in continuous training programs and workgroup discussions for optimal development in the role.
- Engage in conversation around socially sensitive topics with the purpose of keeping our communities safe.
Preferred candidate profile:
- Strong emotional resilience, and stress-management skills
- Excellent comprehension, communication and (English) Skills.
- Strong attention to detail.
- Deep familiarity and passion for the internet, internet platforms, and internet culture supported.
- Ability to work well individually and as part of a team
- Ability to work in rotations/shifts and non-standard work hours.
Perks and benefits:
Cab facilities will be provided, Medical benefits.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & Operations, Role Category: Non VoiceRole: Non Voice - OtherEmployement Type: Walk-insContact Details:
Company: AccentureLocation(s): Mumbai+ View Contact
Keyskills: Content Moderator Communication Skills Content Management Social Media Backend Process Content Moderation Content Review Bpo Non Voice English Language
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