Us Payroll Analyst (CTC upto 40k)
- Trigent Software
- 1 - 5 years
- Mumbai
- 3 months ago
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Job Description
Job Role / Purpose of the Job: This role provides client services for Payroll Admin to ensure tasks are completed correctly and resource efficiencies are maintained. It involves working closely with Delivery Services Management to identify and escalate client issues, obtaining and confirming pending information/documentation, and adding and amending transaction information to client/systems to maintain current visible HR records for the client.
Primary Responsibilities / Accountabilities:
- Read, understand, and analyze client processes as per the business rules.
- Execute the full range of the process accurately and timely as a hands-on processor.
- Escalate issues and seek advice when faced with complex issues/problems.
- Follow Work Instructions while processing.
- Highlight any anomalies in Work Instructions/process documentation to the SME/Leads.
- Participate in client conference calls, where required, and manage appropriate documentation.
- Perform Root Cause Analysis on issues faced and suggest appropriate corrective action for current remediation and future control.
- Propose process improvement ideas to reduce time, improve accuracy, or enhance controls.
- Understand existing matrices in the process, how they are measured, and improve the measurement system to make it more effective and transparent.
- Update process metrics daily and maintain MIS.
- Demonstrate the highest level of customer service.
- Pay close attention to detail and follow through to resolve any outstanding issues.
- Ensure assigned tasks are completed accurately and in a timely fashion.
- Maintain the security and confidentiality of client data.
- Actively participate in team activities and organizational initiatives.
Functional Competencies:
- Knowledge of Payroll Processes.
- Strong command of written and verbal English language.
- Proficiency in MS Office/Excel Skills.
- Knowledge of SuccessFactors would be a plus.
Education Qualification:
- Bachelors degree (Any discipline).
Experience:
- Essentials: Business experience with a Payroll Management background.
- Desirable: Exposure to the BPO industry.
Skills / Knowledge:
- Strong customer orientation with a high level of responsiveness to urgent requests or troubleshooting.
- Resilient and able to work under pressure.
- Organization and prioritization skills to deliver as per deadlines.
- Attention to detail and quality-driven in communications and all system transactions.
- Demonstrate high levels of confidentiality.
- Teamwork and collaboration.
- Multi-cultural awareness.
- Flexibility to work in shifts (Night Shifts)
- Comfortable working from office
- Work location - MDC2
HR
Na*********g@tr****t.com
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Finance & Accounting,
Role Category: Payroll & Transactions
Role: Payroll & Transactions - Other
Employement Type: Full time
Contact Details:
Company: Trigent SoftwareLocation(s): Mumbai
Keyskills: US Payroll Usa Payroll Uk Payroll Global Payroll US Accounting Us Payroll Processing International Payroll
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Trigent Software
Trigent Software Limited is SEI CMM Level 4 and ISO 9001:2008 certified company. It provides an Offshore Software Development company with facilities in the United States and India with global client. Trigent is an early pioneer in IT outsourcing and offshore software development business. We enable...
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