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Customer Service Representative @ Foundever

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 Customer Service Representative

Job Description

Urgent Hiring!


We are currently seeking candidates for the following positions:


Position: Inbound Voice Support Executive

Location: Andheri East, Chandivali

Qualifications: Graduation (Any Discipline)/ HSC with 6 Month of Experience

Work Mode: Work from Office


Working Hours: US Shift (24/7) Rotational 9 hours

Working days: 5 days ( 2 rotational weekly off )


Salary: Rs. 20,000-Rs. 24,000 + 100rs daily Travelling allowance + Performance Incentives
[Candidates having experience in International BPO of 2 years or more than 2 years then In-hand salary will be Rs. 27,000 + Travelling allowance + Performance incentives]

Skills: Strong Communication, Problem solving and team work, Basic computer knowledge, Ready to work in Voice process, Multitasking, decision-making abilities.


Benefits:

  • Centralized pick-up and drop from Andheri and Ghatkopar Station during the day.
  • Cab facility provides from company, one way either home pickup or home drop from company it's depend on shift timing

Contact: HR Komal Jha: 8261801***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Foundever
Location(s): Mumbai

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Keyskills:   Problem Solving Exceptional Verbal communication Customer Management CRM Analytical skills Patience Active listening

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₹ 2.75-3.5 Lacs P.A

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Foundever

SITEL is;* World€™s Leading BPO.* Handle 3 million contacts every day.* 60000 Employees Worldwide.* 145 centers in 27 countries. * 350 clients* 36 languages* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row