Solution Engineer CTC @ Cirruslabs

Must Have Skills

Good to Have skills

Experience with client facing interactions (e.g., gathering requirements from clients, leading client meetings, training clients); working with " RICEFW / change requests

Knowledge of SAP Project Systems, Sales and Distribution, and Materials Management module, and related reporting

SAP SD experience required

Knowledge of SAP tables and fields across CTC including client master, projects, pricing, billing, finance-AR

Solution Engineer CTC requires experience on S/4 HANA - Implementation/Roll Out

experience with integration with SAP FI, PS, MM , in addition to O2C, C2C, AR, Cash Applications

Work youll do

As a Solution Engineer, you will support and aid the strategic direction, operations, and maintenance for SAP S/4HANA system, specifically in the Client to Cash (CTC), Engagement Management including Commercial Project Management (CPM), Master Data Management (MDM), and Accounts Receivables process areas. You will gather requirements and identify internal-customer needs, assist in the prioritization of features for releases, and support the overall vision and strategic roadmap for CTC features. At times, you will also be expected to support all CTC areas where required, working alongside your team with a can-do attitude

General Responsibilities

Advises the team lead and business owners on high level solution identification or feasibility on enhancement requests

Contributes to the "Solution Backlog of items to be delivered

Work with Global Process Owners (GPO), Global Finance Services (GFS), Engaged Member Firms (MF) and Global S/4 Support Team to prioritize and navigate program processes for change requests (enhancements)

Collaborate with the S/4 Global Support CTC counterparts to align business resources, delivery and targeted business feedback

Complies with standardized procedures, best practices and works with GFS and Global S/4 Support to create new policies and processes as needed

Provides input to product roadmap, planning, delivery, release management, and deployment to ensure technology standards and business needs are met

Provide leadership, GFS and the appropriate member firm business leads with regular status updates and identify issues/risks

Facilitate sessions with GFS, member firm business leads and S/4 support resources for status, planning and overall alignment

Actively supports onboarding of new geographies to the S/4 system by sharing system knowledge

Product Responsibilities

Understand customer needs and validates the solution. The solution engineer is the "internal voice of the customer and works with the S/4 Global support team to deliver solutions for change requests

Provides sufficient solution detail in enhancement feature sheet documentation for approval

Outlines and works to establish inter-dependencies between requested enhancements and overall system

Works alongside and communicates CTC change requests within the relevant team members in GPO, and STT

Supports the member firm sign off process on feature sheets, functional specs and Member firm communications

Works within the budget scope and budget allowed for CTC enhancements

Participates in and supports system demos

Conducts research on competitive products both internally and externally; Understands business and industry direction to determine and provide advice on product future

Supports reduction of application related costs and increased efficiencies of applications

Integrate the business strategy and knowledge of software capabilities (current and future) to support vision and direction for all global finance S/4 products

Continually seeks opportunities for improvements in the SWIFT application

Supports the growth and implementation of the global roadmap

Qualifications:

Bachelors degree in Computer Science, Business Administration or equivalent educational or professional experience and/or qualifications.

Seven (7) years of in-depth experience in product management, SDLC, solutions design, and delivery of enterprise solutions. Experience working in Agile/Scrum environments is a plus

Three (3) to five (5) years of SAP experience configuration experience would be advantageous

Minimum of three (3) year of direct experience in Order to Cash (OTC) / Client to Cash (CTC) process area

Knowledge of SAP tables and fields across CTC including client master, projects, pricing, billing, finance-AR

Knowledge of SAP Project Systems, Sales and Distribution, and Materials Management module, and related reporting

Experience working with business owners and development teams to document and clarify business and user requirements

Experience managing scope of defined features and functions during project lifecycle

Proven expertise in system/software delivery of mid-to-large enterprise applications needed

Ability to understand and relate to the business objectives and provide a high-quality solution

Ability to adjust communications to both technical and non-technical audiences

Must have strong analytical abilities, presentation and communication skills, and organizational/planning abilities

Ability to drive consensus, and have vivid passion for product delivery

Strong project management and team management skills

Creative - able to think outside the box; uses knowledge gained through prior experience, education, and training to resolve issues and remove project barriers

Excellent team working skills and ability to self-manage to deadlines

Experience of solutioning or interfacing with external software design and development vendors preferred

Ability to work productively with all levels in a large organization

Ability to travel when required

Flexibility to support occasional working outside of home time zone hours to support all geographies, particularly in the lead up to geography implementations or change request deadlines

Preferred Qualifications:

Masters or Advanced degree

Experience in SAP S/4 HANA applications