The Identity and Access Management (IAM) team provides services for Nokias workforce and business-to-business domains. Our diverse global team maintains over a dozen IAM-related services in legacy on-premises and modern cloud landscapes. Nokia IAM is currently focused on renewing services to leverage cloud platform capabilities. We are seeking an experienced IDM specialist to support Nokia Identity Management services in a second-tier support role.
You Have:
Bachelors degree in computer science with 3+ years of hands-on experience with Identity management systems and 1+ years of hands-on experience using NetIQ IDM suite
Basic understanding and hands-on experience with NetIQ Identity Manager Engine, Drivers, Remote Loader, iManager, User App, Workflows, Policies, Drivers (User app, AD, Role and Resource, etc.)
Experience with Identity life cycle, groups, and role management
Working knowledge of Active Directory, eDirectory (LDAP) and O365 tools
Understanding of networking, firewalls, PKI, and TLS
Experience with Unix/Linux operating system commands, utilities, and scripting, SQL.
It would be nice if you also had:
ITIL foundation certificate
Problem-solving skills
Experience with scripting (PowerShell, JavaScript, Python, etc.)
Knowledge on cloud services, such as GCP and Azure
Solve incidents and service requests
Solve technical problems with the IDM services
Perform recurrent maintenance tasks on all IDM components
Monitor the current environment and take proactive actions to maintain the service
Interface with tier 1 (via ServiceNow), IDM T3, and Service Delivery Management.
Job Classification
Industry: Telecom / ISPFunctional Area / Department: IT & Information Security, Role Category: IT Infrastructure ServicesRole: Configuration and Deployment ManagementEmployement Type: Full time