Sales Coordinator / Service Coordinator @ Parle Elizabeth Tools

Job Description

Role & responsibilities:

• Coordinate with Internal and External Stake holders.
• Work with Sales Engineer, Service Engineer & Production Team.
• To coordinate with R&D Centers for Tooling and Blister Change Parts business in domestic market.
• To ensure the enquiries / order entries in respective category as decide.
• Follow up with customers for Drawing and offers orders.
• Follow up with customers for payments collections and overdues.

• Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.
• Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
• Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.
• Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.

Sales Coordinator Requirements:

• A bachelor's degree in business administration or a related field.
• 2 or more years experience in sales & Support
• Experience as a sales coordinator or in administration may be advantageous.
• Good team development and leadership skills.
• Computer literacy.
• Good administrative, organizational, and problem-solving skills.
• Excellent communication, sales, and customer service skills.
• The ability to multitask, work in a fast-paced environment, and meet deadlines.
• Current knowledge of industry trends and regulations.

Job Classification

Industry: Industrial Equipment / Machinery (Machine Tools)
Functional Area:
Role Category: Back Office
Role: Back Office
Employement Type: Full time

Education

Under Graduation: Any Graduate
Post Graduation: MBA/PGDM in Any Specialization
Doctorate: Doctorate Not Required

Contact Details:

Company: Parle Elizabeth Tools
Location(s): Vasai,Maharashtra
Website: https://www.parle-elizabeth.com

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Keyskills:   Sales Coordination Service Coordination Payment Collection Sales Support Back Office Support Payment Followup Order Processing Quotation