Otc - Pd-cpg057796 Job In Genpact At Jodhpur
- Genpact
- 2 to 6 Yrs
- Jodhpur
- 9 months ago
- Email to a friend
- Report this job
Job Description
- Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of a Process Developer, Collections If you're a working professional in OTC domain who have worked on SAP ERP- preferably in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions, we're looking forward to interact and discuss this opportunity with you. Responsibilities You shall be responsible for collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc. Responsible to respond to email /phone queries related to disputed invoice Research and analyze the disputes/deductions in ERP Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution Find opportunities and recommend solutions for process and automation improvements Daily reporting of individual portfolios to track and monitor the past dues You should implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact You are a phenomenal teammate to process any adhoc request in a timely manner. Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and expertly Call out problems to senior staff members and or management as appropriate. Qualifications we seek in you! Minimum Qualifications Graduation in any stream Your are excellent in interpersonal skills You have Meaningful work experience Preferred Qualifications Prior collections management experience shall be an added advantage Job Process Developer Primary Location India-Jodhpur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 3, 2025, 9:51:23 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time,
Employement Category:
Employement Type: Full timeIndustry: BPO / Call CenterRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Otc - Pd-cpg057796 Job In Genpact At JodhpurContact Details:
Company: GenpactLocation(s): Jodhpur+ View Contact
Keyskills: SAP ERP Collections management Interpersonal skills
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in