Executive OTC Job in Godrej Industries Group
- Godrej Industries
- 2 to 6 Yrs
- Other Maharashtra
- 9 months ago
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Job Description
- Job Title: Executive/Senior Executive Job Type: Permanent, Full-time Function: Global Excellence Center (GEC) Business: Godrej Consumer Products Limited Location: Mumbai, Maharashtra, India About Godrej Industries Group (GIG) At the Godrej Industries Group, we are privileged to serve over 1.1 billion consumers globally through our businesses with market leadership positions in the consumer products, real estate, agriculture, financial services and chemicals industries. https://www.godrejindustries.com/ About Godrej Consumer Products Limited (GCPL) Godrej Consumer Products is a leading emerging markets company. As part of the over 125-year young Godrej Group, we are fortunate to have a proud legacy built on the strong values of trust, integrity and respect for others. At the same time, we are growing fast and have exciting, ambitious aspirations. https://www.godrejcp.com/ Our Finance Team Our Finance team partners to drive sustainable, long-term value creation, ensure the continued health of our business, and build the foundation for us to live our purpose, achieve our ambitious growth aspirations, and serve our consumers and communities. From business partnering and accounting to expert services, theres a broad range of roles to explore in what could be your next team. Read about our strategy and plans in our Annual and Integrated Report. About The Role We are seeking a Customer Management & Billing Executive who will handle client relationships, ensuring exceptional service, while managing accurate billing and invoicing. Requires strong communication skills, attention to detail, and proficiency in billing software and CRM systems. This role contributes to revenue generation, customer satisfaction, and the accuracy of billing operations. He/she shall be able to collaborate cross-functionally, resolve issues, and contribute to process improvements. Key Responsibilities Reporting and analysis Conduct periodic activities for Order to Cash process (e.g., credit management, block/unblock customers, perform invoice accounting, revenue recognition). Prepare regular reports on billing, collections, and customer interactions, providing insights to management for informed decision-making and strategic planning. Share insights and recommendations with Operation Excellence team to improve billing processes and customer management strategies. Ensure compliance with company policies and procedures related to billing and customer data management. Customer and billing management Communicate and discuss report insights and proposed actions with Customer Management & Billing Manager. Collaborate with other departments to facilitate smooth processes related to customer management, billing, and service delivery. Collaborate with internal teams to resolve customer issues and enquiries promptly. Support maintenance of a customer contract repository to ensure alignment with billing terms, pricing agreements, and regulatory requirements. Data management Update and maintain customer accounts, keeping detailed records of interactions, transactions, and relevant communication to provide a comprehensive overview of the customer's history. Ensure compliance with data privacy regulations while handling customer information. Process improvement Actively participate in OTC process improvement initiatives, suggest enhancements to streamline billing procedures, enhance customer experiences, and optimize overall operations. Propose and support implementation of OTC process improvements to increase efficiency and accuracy. Who are we looking for Education Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Relevant certifications or additional qualifications are a plus. Experience Minimum 2 to 4 years of experience in accounts receivable, collections & billing, financial reporting, or a similar role within a finance or accounting function is required. Experience working in a financial shared services environment is preferred but not mandatory. Proven track record of process improvement and optimization initiatives within accounts receivable or related financial processes will be advantageous. Skills Technical Skills Proficiency in using enterprise-level financial software and systems, such as [SAP S/4HANA, or Microsoft Dynamics]. Familiarity with SAP customization will be a plus. Excellent command of Microsoft Excel, including pivot tables, complex formulas, and data manipulation techniques to facilitate financial analysis and reporting. Working knowledge of basic accounting practices, legalities and regulations applicable to company under GST laws in India. Soft Skills Candidate should be well versed in English. Proficiency in Bahasa/Portuguese will be a plus. Strong attention to detail, accuracy, and commitment to data integrity. Excellent analytical and problem-solving skills to identify issues and propose solutions. Effective communication skills to interact with various stakeholders, including finance teams, auditors, and management. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Team player with the capability to collaborate across departments, geographies, and cultures. Proactive attitude towards process improvement and the ability to drive change. Whats in it for you Be an equal parent Maternity support, including paid leave ahead of statutory guidelines, and flexible work options on return Paternity support, including paid leave New mothers can bring a caregiver and children under a year old, on work travel Adoption support; gender neutral and based on the primary caregiver, with paid leave options No place for discrimination at Godrej Gender-neutral anti-harassment policy Gender transition support We are selfish about your wellness Comprehensive health insurance plans, as well as accident coverage for you and your family, with top-up options Uncapped sick leave Mental wellness and self-care programmes, resources and counselling Celebrating wins, the Godrej Way Structured recognition platforms for individual, team and business-level achievements Performance-based earning opportunities An inclusive Godrej Before you go, there is something important we want to highlight. There is no place for discrimination at Godrej. Diversity is the philosophy of who we are as a company. And has been for over a century. Its not just in our DNA and nice to do. Being more diverse - especially having our team members reflect the diversity of our businesses and communities - helps us innovate better and grow faster. We hope this resonates with you. If this sounds like a role for you, apply now! We look forward to meeting you.,
Employement Category:
Employement Type: Full timeIndustry: ManufacturingRole Category: Not SpecifiedFunctional Area: Not SpecifiedRole/Responsibilies: Executive OTC Job in Godrej Industries GroupContact Details:
Company: Godrej IndustriesLocation(s): Other Maharashtra+ View Contact
Keyskills: Accounts Receivable Collections Billing Financial Reporting Process Improvement Microsoft Excel Data Analysis Communication Skills Team Collaboration
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