Crm Manager Job In Malabar Gold Limited

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Crm Manager Job In Malabar Gold Limited

Malabar Gold
3 to 6 Yrs
Bengaluru
9 months ago
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Job Description

Liaison with Store Heads and solve CRM related gapes.
Oversee Google review management to enhance online reputation and customer satisfaction.
Efficiently handle complaint management, ensuring swift resolution and customer retention.
Drive digital leads through strategic initiatives, optimizing lead generation channels.
Develop and implement target-setting strategies for stores to achieve performance goals.
Streamline report management for comprehensive insights into operational performance.
Coordinate upcoming campaign details for effective campaign management.
Design and execute customer engagement programs to foster brand loyalty.
Provide comprehensive CRE training to enhance customer service excellence.
Spearhead the implementation and adoption of CRM systems in new stores.

Employement Category:

Employement Type: Full time
Industry: Gems / Jewellery
Role Category: Marketing / Communication
Functional Area: Not Specified
Role/Responsibilies: Crm Manager Job In Malabar Gold Limited At

Contact Details:

Company: Malabar Gold Limited
Location(s): Bengaluru

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Keyskills: net promoter score customer engagement data management customer acquisition customer relationship csat customer calling customer retention salesforce crm

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Malabar Gold

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Crm Manager Job In Malabar Gold Limited

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