Keyskills: Telecommunications Management Design Thinking Business Process Optimization Stakeholder Management Customer Experience SMB Digital Transformation Business Strategy Lean Concepts Rally PSM CSM SAFe Business Analysis Process Improvement Team Management Program Management VersionOne Tracking Communication Presentation
Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborat...