Excellent Opportunity For Freshers- It Helpdek : Ntt Data Noida
- NTT DATA, Inc.
- 0 years
- Noida, Gurugram
- 9 months ago
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Job Description
Job description
"NTT DATA- Hiring for Helpdesk/ Service Desk Sr. Representative - Looking for Immediate Joiners "
Role & responsibilities:
- Provide exceptional IT Service Desk support, guidance and training to end-users for various IT devices, applications or processes.
- Record, Update and Escalate Support issues to the next level in a timely manner.
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration and maintenance.
- Engage in discovery of new IT business tools, to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate and implement process and Technology improvements.
- Willing to learn & grow in other IT Business areas
- 5 days working a week with Rotational shift and Rotational Week off
Requirements for this role include:
- Excellent English written and verbal communication skills.
- Exceptional customer service skills.
- Great Team player
- Great communication skills, comfortable working with various stakeholders
- Basic understanding of troubleshooting skills, bug finding, and resolution
- Ability to work independently within a diverse global team
- Basic knowledge of IT software and hardware troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite and Microsoft Environment)
- Any Graduation fresher can apply.
Preferences: - Optional (nice-to-haves)
Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do
- ITIL foundation certified .
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: IT & Information Security, Role Category: IT SupportRole: IT Support - OtherEmployement Type: FreshersContact Details:
Company: NTT DATA, Inc.Location(s): Noida, Gurugram
Keyskills: IT Helpdesk IT Service Desk Technical Support International Technical Support MS Configuration L1 Support Service Desk MS Office Outlook MS 365 Active Directory
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