Voice Process Agent @ Corro Health

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Voice Process Agent

Corro Health
2 - 4 years
Delhi, NCR
9 months ago
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Job Description

This is a full-time on-site role for a Voice Process Agent located in New Delhi. The Voice Process Agent will manage inbound and outbound calls, handle customer inquiries, provide accurate information, resolve issues, and ensure excellent customer service to maintain a high level of customer satisfaction.

Qualifications

Excellent verbal communication and active listening skills
Customer service experience in a call center environment
Ability to handle high call volumes and maintain composure under pressure
Proficiency in computer skills and experience with CRM software
Strong problem-solving skills and attention to detail
Fluency in English; additional languages may be advantageous
High school diploma or equivalent; further education in relevant fields is a plus
Ability to work in a team and independently as needed

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Customer Retention - Voice / Blended
Employement Type: Full time

Contact Details:

Company: CorroHealth
Location(s): Delhi, NCR

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Keyskills: Voice Process inbound outbound Customer service Voice Process Agent CRM

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Corro Health

About Visionary RCM, A CorroHealth Company:-Being a trusted and preferred partner to world class health care organizations to improve health and business outcomes, Visionary RCM Infotech is proud to be ranked amongst the Top Healthcare companies in the industry. Founded in 2006, VRCM is h...

Voice Process Agent @ Corro Health

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