Manager, Itrms Iam Ops
- Merck Sharp
- 3 - 7 years
- Hyderabad
- 2 months ago
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Job Description
Role Overview
- Senior member of Identity & Access Management working as part of a global team to support a fast-paced environment.
- Ensure conformance to established system architecture, security, regulations, standards and practices, and participatedrive their creation and upkeep.
- In addition to technical expertise must be proficient in managing projects through to completion, innovative, security focused, self-motivated and driven.
- The candidate will be a member of the global Tier 2 Identity and Access management Operations team which includes operational responsibilities across all supported platforms in organization.
- Good communication skills, documentation abilities and compliance experience required.
- Comfortable working in a team environment and able to work collaboratively with other areas in implementing solutions that secure and benefit the company.
Primary job responsibilities include:
- Day to Day operation supporting multiple Identity and Access Management services, , Ping Access, Deli Nea Secret Server, Symantec VIP for multi factor authentication, MS Authenticator, SailPoint Identity Now, Quest Password Manager and Hitachi Password Manager.
- Perform installation of security patches, version upgrade, support bug fixes, performance tuning and reporting of all the Identity and Access Management products.
- Co-ordinate, provide guidance and support services during the critical service outages.
- Gather business and technical requirements to setup Single Sign-On (SSO) with third party vendor applications.
- Co-ordinate with multiple application and infrastructure teams to identify privileged accounts and onboard to Dele Nia Secret Server to mitigate the security risks.
- Perform SailPoint Identity Now configuration and support of the access certifications such as Identity Certifications, perform the periodic access reviews for applications to comply with audit requirements.
- Perform product migration analysis and support for Identity and Access Management Services.
- Evaluate the services using different monitoring tools, conduct meetings with the clients to present the existing security gaps and enhancements to avoid security breaches.
- Establish periodic vulnerability scans of the Identity and Access Management services to mitigate any security vulnerabilities.
- Conduct Disaster Recovery (DR) exercises to ensure there is no/very minimal impact to the Identity and access management services during any disaster in any of the data canters.
- Utilize Java/Linux script/PowerShell script to automate security features not supported by the product by extending the product APIs (Application Program Interface).
- Conduct meetings with multiple security teams, gather requirements and specifications from clients. Validate, check feasibility and plan implementation.
- Drive improvement, quality and value.
- Least privileged access concepts necessary.
- Experience with Microsoft Windows Server infrastructure.
- Experience with RedHat Linux infrastructure.
- Advanced knowledge of large networks including F5 load balancers concepts
We are seeking professionals with the following qualifications, skills and experience :
Education Minimum Requirement:
- MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, or equivalent experience.
Required Experience and Skills:
- 3-7 years of experience supporting large scale enterprise Identity and Access Management environments and related services.
- Ability to provide support for Real-time events providing moderated services.
- Ability to acquire new skills in a diverse environment.
- Fluent in English, in both verbal and written communication.
Job Classification
Industry: Pharmaceutical & Life SciencesFunctional Area / Department: Customer Success, Service & Operations,
Role Category: Operations
Role: Operations Manager
Employement Type: Full time
Contact Details:
Company: Merck SharpLocation(s): Hyderabad
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Keyskills: Performance tuning System architecture CVS Redhat Linux Access management Disaster recovery Healthcare Business solutions Auditing
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