Delivery management with Data Warehouse
- HCLTech
- 14 - 18 years
- Noida, Gurugram
- 2 months ago
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Job Description
Job Description -
12+ Years of experience in managing delivery of Data Warehouse Projects (Development & Modernization/Migration).
Strong Delivery background with experience in managing large complex Data Warehouse engagements.
Good to have experience on Snowflake, Matillion, DBT, Netezza/DataStage and Oracle.
Healthcare Payer Industry experience
Extensive experience in Program/Project Management, Iterative, Waterfall and Agile Methodologies.
Ability to track and manage complex program budgets
Experience in managing the delivery of complex programs to meet the needs and the required timelines set for the defined programs. Communicate program review results to various stakeholders.
Experience in building the team, providing guidance, and education as needed to ensure the success of priority programs and promote cross-training within the department.
Experience in developing and managing an integrated program plans that incorporate both technical and business deliverables. Verify that critical decision gates are well defined, communicated and monitored for executive approval throughout the program. Verify that work supports the corporate strategic direction. Review resulting vendor proposals and estimates to ensure they satisfy both our functional requirements and technology strategies.
Project management methodologies, processes, and tools. Knowledge of Project Development Life Cycle
Establish and maintain strong working relationships with various stakeholders including team members, IT resources, resources in other areas of the business and upper management
Ability to track and manage complex program budgets
Strong business acumen and political savvy
Ability to collaborate while dealing with complex situations
Ability to think creatively and to drive innovation
Ability to motivate, lead and inspire a diverse group to a common goal/solution with multiple stakeholders
Ability to convert business strategy into action oriented objectives and measurable results
Strong negotiating, influencing, and consensus-building skills
Ability to mentor, coach and provide guidance to others
Responsibilities
Responsible for the end to end delivery of the Application Development and Support services for the client
Coordinate with Enterprise Program Management Office to execute programs following defined standards and governance structure to ensure alignment to the approved project development life cycle (PDLC).
Interface regularly with key senior business leaders to enable a smooth transition from strategy development to program identification and execution.
Facilitate meetings with task groups or functional areas as required for EPMO supported initiatives and/or to resolve issues. Proactively engage other members of the organization with specific subject knowledge to resolve issues or provide assistance. Lead post implementation review of major initiatives to provide lessons learned and continuous improvement.
Develop accurate and timely summary report for executive management that provide consolidated, clear, and concise assessments of strategic initiatives implementation status.
Collaborate with business owners to develop divisional business plans that support the overall strategic direction.
Supports budget allocation process through ongoing financial tracking reports.
Develop & maintain service plans considering the customer requirements.
Track and monitor to ensure the adherence to SLA/KPIs
Identify opportunities for improvement to service delivery process.
Address service delivery issues/escalations/complaints.
First point of escalation for customer escalations
Oversee shift management for various tracks.
Responsible for publishing production support reports & metrics
Regards,
Sanjay Kumar
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Customer Success, Service & Operations,
Role Category: Service Delivery
Role: Service Delivery Manager
Employement Type: Full time
Contact Details:
Company: HCLTechLocation(s): Noida, Gurugram
Keyskills: Agile Methodology Snowflake Netezza Data Warehousing Delivery Management Matillion Service Delivery Management DBT Datastage Oracle
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