Hcl Tech Lucknow Hiring For Managed Print Service- Lrs Vpsx || L2 Role
- HCLTech
- 3 - 7 years
- Lucknow
- 9 months ago
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Job Description
Job Role:- Technical Specialist- Managed Print service
Resource should have minimum 3+ years of relevant experience on Print service including LRS, HP, GMPS
Skills Required
- Print Configuration Management
- Print Environment Monitoring
- Print Environment Management
- Print Firmware Management
- Print Driver Management
- LRS VPSX Queue for Special Print Unmanaged Printers
- LRS Portal Management
- OEM & 3rd Party Coordination
- Output management LRS
- Warranty Management
- Label Printing Software Support
- Consumables Management Support Coordination
- Global MPS Solution
- Label and Bulk printing
- Print font management
- Secure Print
- AIX, Linux
- Oracle
Roles and responsibilities
- Manage in-scope Backend Print Management Tool
- Provide information about installed print queue names to customer
- Provision unmanaged printers to Customer printer portal & enroll for print queue management
- Conduct adequate testing and certification
- Provide Level 2 & 3 support
- Provide Incident Resolution & Root Cause Analysis
- Provide advice to Customer via Team lead on:
- Potential impact on enterprise architecture, infrastructure, business process, information requirements, specific applications
- Potential impact on performance
- Technical feasibility
- Report printing problems
- Provide usage-based reporting
- Provide technical assistance for Print Configuration Services
- Develop and document detailed technical Specifications that define and support the build, test and deployment for Print Configurations
- Review and approve standard Print Configuration Specifications
- Implement and deploy Print Configuration for in-scope Hardware from a centralized management system
- Conduct system-level and End-User testing of Print Configuration(s) to validate that they perform in accordance with the approved Specifications and can be deployed successfully
- Managed Print Configuration testing results
- Manage deployment efforts using formal project management tools, methodologies and standards
- Manage and/or coordinate upgrades, patches and alerts
- Create /update new knowledge articles for newly identified issues and their resolution.
Job Classification
Industry: IT Services & ConsultingFunctional Area / Department: Other, Role Category: OtherRole: OtherEmployement Type: Full timeContact Details:
Company: HCLTechLocation(s): Lucknow+ View Contact
Keyskills: Managed Print Services VPSX LRS
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