Manager Hr Business Partner (from Bpo Only)
- IGT Solutions
- 8 - 10 years
- Noida, Gurugram
- 9 months ago
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Job Description
Position: Human Resource Business Partner Manager
Location: Gurgaon
Profile Summary:
IGT Solutions is Looking for HRBP(Manager) for Gurgaon location. She/he will lead the HR Operations of Branch, will manage all the HR Activities and support business partners.
Job Description:
- Effectively and efficiently resolve queries and concerns of employees of the respective vertical/process and track/report query resolution TAT
- Ensure compliance to labor laws
- Implementation of the Discipline Policy and Code of Conduct
- Attrition at 5% or below
- Work on Employee Engagement through cross-function teams
- Facilitate engagement action planning record minutes, action points, responses and circulate, track and report and communicate closures.
- Ensure timely sign-offs of KRAs from new employees and role movements
- Coordinate and ensure timely completion of half-year and annual Performance appraisals
- Track and monitor adherence to training plan for the process
- Conduct exit interview for employees
- Collate exit survey data and report on a monthly basis trends and action to be taken
- Employee Retention
- Branding & Intelligence
- Ensure adherence to the Security Policy and Disciplinary Policy
- Ensure adherence of business supported on the Security Policy, Zero Tolerance Policy, United Privacy Policy, Disciplinary Policy and Learning Agreement
Qualification
- Graduate of any Bachelors degree in Psychology, Industrial Relations, or Human Resource Management or any Bachelors degree with experience in HR and experience as an HR Generalist or Specialist focusing on Labor Relations and Employee Engagement in a BPO/Call Center industry
- Candidate must be proficient in MS Office, has strong analytical and problem-solving skills and has basic knowledge of labor laws and can facilitate engagement action planning.
- Must have an excellent verbal and written communication skills and ability to manage multiple tasks and deadlines.
- Candidate can also resolve effectively and efficiently the queries concerns of employees about the respective vertical/process and track/report query resolution.
- Amenable to work onsite in Gurgaon City, in a flexible in shifting or rotational schedule within 24/7 work hours.
Job Classification
Industry: BPM / BPOFunctional Area / Department: Human Resources, Role Category: HR OperationsRole: HR Business Partner (HRBP)Employement Type: Full timeContact Details:
Company: IGT SolutionsLocation(s): Noida, Gurugram
Keyskills: business partner posh attrition employee engagement hipaa business hr
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IGT Solutions
IGT Solutions (IGT) is a leading BPM, Technology and Digital Services and Solutions Company committed to deliver innovation and business excellence across the entire spectrum of Travel, Transportation and Hospitality domain.Established in 1998, with 100% focused on the Travel indus...
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