Wipro is hiring For Customer Service/Voice - Pune

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Wipro is hiring For Customer Service/Voice - Pune

Wipro
0 - 5 years
Pune
9 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services to customers through effective communication skills.
Utilize blended process knowledge to handle multiple tasks simultaneously while maintaining high-quality service standards.
Maintain records of all interactions with customers using CRM software.

Desired Candidate Profile

1-3 years of experience in BPO or call center environment.
Excellent communication skills (verbal & written) in English language.
Strong interpersonal skills for handling customer queries effectively.
Ability to work on blended processes for efficient query resolution.

Important notes: - 5 days working and any 2-week offs - Should be flexible with night shifts. - One Way Cab Facility Job location: - Pune, Hinjewadi Phase 2
Interested candidates can share cv on 9321527***

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Full time

Contact Details:

Company: Wipro
Location(s): Pune

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Keyskills: Excellent Communication Skills Voice Process International Voice Process Fluent English

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₹ 2-2.5 Lacs P.A

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Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

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Wipro

Company DetailsWipro Limited

Wipro is hiring For Customer Service/Voice - Pune

Home > Voice / Blended