Wipro Hiring Freshers For Customer Support Associate

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Wipro Hiring Freshers For Customer Support Associate

Wipro
0 - 2 years
Pune
9 months ago
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Job Description

Roles and Responsibilities

Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner.
Provide accurate information on products/services to customers through effective communication skills.
Utilize blended process knowledge to handle multiple tasks simultaneously while maintaining high-quality service standards.
Maintain records of all interactions with customers using CRM software.

Desired Candidate Profile

1-3 years of experience in BPO or call center environment.
Excellent communication skills (verbal & written) in English language.
Strong interpersonal skills for handling customer queries effectively.
Ability to work on blended processes for efficient query resolution.

Important notes: - 5 days working and any 2-week offs - Should be flexible with night shifts. - One Way Cab FacilityJob location: - Pune, Hinjewadi Phase 2

Job Classification

Industry: BPM / BPO
Functional Area / Department: Customer Success, Service & Operations,
Role Category: Voice / Blended
Role: Voice / Blended - Other
Employement Type: Freshers

Contact Details:

Company: Wipro
Location(s): Pune

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Keyskills: English Writing Communication Skills Reading Comprehension Customer Service Us Voice Process Customer Handling

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₹ 2-2.25 Lacs P.A

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Your name (*)

Email (*)

Mobile (*)

Preferred City (* max. 2 w/comma)

Designation / Expected Role

Current / Recent Company (*)

Experience (*)

Expected Salary (*)

Desired Industry (*):

Functional area / Department (*):

Enter Skills (key skills, subjects, technologies & roles to use in search)

Write briefly about yourself, your experience and education (*)

Attach ResumeMax 2.38 MB (RTF, PDF, DOC, DOCX formats only parsed)

Please, check the file size and type.

Add social media [ + ]

Create password

I agree with website service terms and conditions

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Wipro

Company DetailsWipro Limited

Wipro Hiring Freshers For Customer Support Associate

Home > Voice / Blended