JIRA Service Admin Job in Birlasoft at All
- Consultancy
- 6 to 10 Yrs
- All India
- 3 months ago
- Email to a friend
- Report this job
Job Description
- Area(s) of responsibility Skill: JIRA Service Manager Experience: 6 to 10 years Location: Pune, Mumbai, Noida, Bangalore, Chennai, Hyderabad Job Summary: We are seeking an experienced JIRA Service Manager to oversee and manage our JIRA Service Management platform. The ideal candidate will have a strong background in IT service management, excellent problem-solving skills, and the ability to lead a team effectively. Key Responsibilities Manage and Configure JIRA: Oversee the configuration and management of JIRA Service Management projects to meet organizational needs. Workflow Development: Develop and manage complex JIRA workflows, screen schemes, permission schemes, and notification schemes. Project Management: Create and manage project plans, including milestones, tasks, and dependencies. Performance Monitoring: Monitor project progress and performance, preparing status reports as needed. Team Collaboration: Ensure all team members have the required information and resources to perform their tasks effectively. Training and Support: Provide training and technical support to JIRA end users. Reporting: Create and manage complex reports and dashboards for the management team. Stakeholder Communication: Communicate with stakeholders to define project scope and objectives, ensuring technical feasibility. Qualifications Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: 6 to 8 years of experience in IT service management, with a focus on JIRA Service Management. Skills: Proficiency in JIRA Service Management and other Atlassian tools. Strong understanding of ITIL processes and best practices. Excellent communication and leadership skills. Ability to manage multiple projects simultaneously. Strong analytical and problem-solving skills. Preferred Certifications ITIL Certification JIRA Administrator Certification,
Employement Category:
Employement Type: Full timeIndustry: IT Services & Consulting
Role Category: Not Specified
Functional Area: Not Specified
Role/Responsibilies: JIRA Service Admin Job in Birlasoft at All
Contact Details:
Company: BirlasoftLocation(s): All India
+ View Contact
Keyskills: IT service management team leadership JIRA Project Management Performance Monitoring Team Collaboration Reporting communication skills leadership skills analytical skills problemsolving Training Support
Fraud Alert to job seekers!
₹ Not Specified
Similar positions
Job Listings
We are in open beta version of website, please let us know if any issues, at: info(at)indigojobs.in