Your browser does not support javascript! Please enable it, otherwise web will not work for you.

HR Voice Support( Excellent Communication) @ Trigent

Home > Voice / Blended

 HR Voice Support( Excellent Communication)

Job Description

Hi,


Job description


International Voice Process - Freshers / Experienced


Location: Bangalore / Mumbai


Excellent communication skills required


Qualification : UNDER GRADUATES FRESHERS CAN APPLY.


Work From Office

Responsibilities:

  • Make outbound calls to the candidate and motivate them to complete a job application.
  • Schedule/reschedule the first day of work for the employees and share necessary information.
  • Review the application form and make sure all the details are filled appropriately.
  • Handle inbound calls and resolve candidates' queries.
  • Respond to candidates queries over email/text.
  • Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage
  • Provide excellent experience to the candidates.
  • Maintaining a quality score of 90% and above throughout.
  • Escalate issues and seek advice when faced with complex issues/problems
  • Ensure process controls are in place; Maintain, validate, and update process documentation as applicable to ensure compliance with documentation requirements
  • Must be able to propose process improvement ideas that can reduce time, improve accuracy or enhance controls
  • Participate in Team building activities
  • Ensure and maintain the security and confidentiality of client data
  • Ensure Customer Satisfaction


Interested Candidates can share the CVs to this Email id - va********d@tr****t.com /9035516***




Refer Your Friends


Regards

Varshitha

Job Classification

Industry: BPO / Call Centre
Functional Area:
Role Category: Voice / Blended
Role: Voice / Blended
Employement Type: Contract

Education

Under Graduation: Graduation Not Required
Post Graduation: Any Postgraduate
Doctorate: Any Doctorate

Contact Details:

Company: Trigent Software
Location(s): Mumbai

+ View Contactajax loader


Keyskills:   Inbound Voice Process International Call Center International BPO Bpo Customer Service international voice process Bpo Voice Inbound Calls outbound calling International Voice Voice Support International Calling communication skills

 Job seems aged, it may have been expired!
 Fraud Alert to job seekers!

₹ -4.5 Lacs P.A

Similar positions

Hiring Freshers-Voice Process-Bangalore

  • Cognizant Technology
  • 0 years
  • Bengaluru
  • 20 days ago
₹ Not Disclosed

Hiring freshers For International Voice

  • Cognizant Technology
  • 0 years
  • Bengaluru
  • 21 days ago
₹ Not Disclosed

Freshers - Process Executive - Voice process

  • Cognizant Technology
  • 0 years
  • Bengaluru
  • 21 days ago
₹ Not Disclosed

Hiring For International Voice - Fresher - BPO

  • Cognizant Technology
  • 0 years
  • Bengaluru
  • 21 days ago
₹ Not Disclosed

Trigent

Company ProfileTrigent Software LimitedCMMI Level 4 software company